I've been having some issues with my garage door lately with the torsion cables slipping off the pulleys. The pulleys aren't in the best shape and, apparently, neither are the cables. Because one snapped as the door was going up. Then the torsion spring seemed to just spin freely for a bit, wrapping the remains of the cable around the torsion bar.
I've called a garage door company but got a voice mail. Considering the whole virus thing I don't have a lot of faith in them calling back right now.
So, I have a couple of questions in case I'll have to tackle this myself. One, did the spinning damage the torsion spring in some way? It isn't physically broke, but I don't know if this took the tension out of the spring and made it useless.
Two, could the garage door opener safely lower the door on its own without help of the springs/cables?
I've called a garage door company but got a voice mail. Considering the whole virus thing I don't have a lot of faith in them calling back right now.
So, I have a couple of questions in case I'll have to tackle this myself. One, did the spinning damage the torsion spring in some way? It isn't physically broke, but I don't know if this took the tension out of the spring and made it useless.
Two, could the garage door opener safely lower the door on its own without help of the springs/cables?